EliteCourt Pro

This policy explains how EliteCourt Pro (“we”, “us”) handles information when you use our websites, apps, and related tournament services.

1. Who we are

EliteCourt Pro helps organizers run basketball and other court-sport tournaments — including registration, rosters, fixtures, live scoring, and public results pages.

Questions: hello@elitecourtpro.com or our contact form.

2. Who this policy applies to

This policy covers anyone who uses EliteCourt Pro — organizers, scorers, coaches, players, guardians, and visitors to public tournament pages. If you use the service on behalf of a school, club, or company, this policy applies to the personal data processed through your account.

3. Information we may collect

Account details — name, email, phone (where provided), role, and login credentials or authentication tokens.
Tournament data — event details, team and player names, ages/categories where required for eligibility, fixtures, scores, and scoresheet records.
Eligibility checks (optional, India only) — an organizer can ask players to prove their date of birth or school enrolment. Only the player's own account starts a DigiLocker check (a parent can help on it). For players under 18, a parent must agree first, through our parent consent request. Coaches cannot run these checks; they can ask the school instead. If neither way works, the organizer or a named verifier marks the player “Not verified” with a reason. There are two ways:
- DigiLocker. The player signs in to DigiLocker (Meri Pehchaan) and chooses which documents to share. We read the date of birth from documents you choose to share. We do not store documents or Aadhaar numbers. We also compare the name and gender, do not read the DigiLocker photo and do not keep any DigiLocker reference number.
- School check. A principal confirms the team list through a private link. No documents are uploaded.
Parent consent — the parent's name, relation, and mobile or email, and the date they agreed or said no. A player who signs up and says they are under 18 gives us this so we can ask the parent.
Photos and camera — profile photos you add, and tournament gallery photos organizers upload. When you allow camera access, the app uses it to scan QR codes on player passes (we read the code only; no photo or video is saved). To add a photo you pick it in your phone's photo picker; we receive only the photos you pick and never your whole library.
Payment-related metadata — quote requests, fee status flags organizers or coaches mark in the product, and billing contact details you share with us. Purchases on our website are paid through Razorpay; we receive the payment status, amount, reference, and GST invoice details, not your full card or UPI credentials. We do not process team entry fees through the platform.
Inquiry data — messages sent via contact forms (including city/state and role context you share).
Technical data — device/browser type, IP address, approximate location, cookies or local storage where used, and usage logs needed to operate and secure the service.

4. How we use information

Provide and improve tournament operations, scoring, and public event pages.
Authenticate users and manage roles (organizer, scorer, coach, player, etc.).
Respond to inquiries, billing follow-ups, and support requests.
Maintain security, prevent abuse, and meet legal obligations.
Send service-related notices (for example password resets, invitations, or event updates).

5. Legal basis

Where applicable data protection law requires a legal basis, we rely on one or more of the following: performing our contract with you to provide the service; your consent (for example optional notifications or sign-in choices); our legitimate interests in operating, securing, and improving the platform; and compliance with legal obligations.

6. Cookies and similar technologies

We use cookies, local storage, and similar tools to keep you signed in, remember preferences, and understand how the product is used. You can control cookies through your browser settings, but some features may not work if essential cookies are disabled.

7. Information from others

Organizers, coaches, and scorers may enter information about other people — for example player names, jersey numbers, guardian contacts, or eligibility notes. Those users must only add data they are allowed to share. For players under 18 we ask the parent ourselves (see section 13). If you believe your information was added incorrectly, contact the event organizer first or email us at hello@elitecourtpro.com.

8. Sharing

We share personal information only as needed to run the service:

Service providers — companies that process data on our instructions. We require them to protect personal data to the same or an equal standard as this policy and to use it only to provide their service to us. They are:
- Hosting and storage providers that run our servers, database and photo storage.
- Google (Gmail / Google Workspace) to send email.
- Meta (WhatsApp) to send sign-in codes, consent codes and match alerts.
- Razorpay, for purchases on our website.
Sign-in and maps providers — Google (Google Sign-In, Google Maps and Places) and Apple (Sign in with Apple). See section 17.
DigiLocker / Meri Pehchaan — when a player starts a DigiLocker check, they sign in to that government service and choose what to share. We receive only the fields needed to check name, date of birth and gender. We do not receive or store Aadhaar numbers, the DigiLocker photo or a DigiLocker reference number.
Other event participants — roster, fixture, and result data you or your organizer publish for an event (including public pages you enable). When an event uses eligibility checks, its organizer, verifiers and the player's coach see the result and how it was checked (for example “Verified · DigiLocker”). They never see documents or Aadhaar numbers. Public pages, venue screens, flyers and certificates never show a date of birth or how a player was checked.
Legal and safety — when required by law, court order, or to protect rights, safety, and integrity of the platform.
Business transfers — in connection with a merger, acquisition, or asset sale, subject to appropriate safeguards.

9. International transfers

Our infrastructure or subprocessors may process data outside India. Where required, we use appropriate safeguards — such as contractual protections — before transferring personal data across borders.

10. Retention

We keep information only as long as needed for the purposes above, tournament archives you expect to remain available, and legal or accounting requirements.

Eligibility results. We keep eligibility results until the end of the next school year, then delete them automatically: a check made in the 2026–27 school year is deleted after 31 May 2028. The player (or a parent on the player's account) or the organizer can remove a result at any time in the app; the removal is recorded. When an account is deleted, its eligibility results are deleted too.
Parent consent. We keep the record of what a parent agreed to, and when, while the player uses EliteCourt Pro, so we can show it was given. The parent's contact details are removed when the account or player is deleted.
Finished matches. Official scoresheets and results stay in the tournament record.

11. Security

We use reasonable technical and organizational measures to protect data, including access controls and encryption in transit where supported. In the mobile app, your sign-in token is kept in the phone's secure storage (iOS Keychain or Android Keystore). No online system is perfectly secure; please use strong passwords and share access only with trusted staff.

12. We do not sell personal information

We do not sell or rent your personal information to advertisers or data brokers. We do not share contact lists for unrelated marketing.

13. Children and school events

Many players are under 18. Under India's DPDP Act a parent must agree before we use a child's data. Here is who does what:

We ask the parent. We send the request to the parent's own mobile or email. The parent reads what we collect and confirms with a one-time code. They can say no or withdraw later from the same link.
Coaches and organizers give us the parent's correct contact and must not enter a player's own number in its place.
Players who sign up are asked if they are 18 or older. If not, we ask their parent. Until the parent agrees, the account cannot add a player profile, upload photos or join teams.
For players under 18, a parent must agree before any check. Photos in galleries are a separate choice the parent makes.

14. Your choices and rights

Depending on applicable law — including the Digital Personal Data Protection Act, 2023 (DPDP Act) where it applies — you may have rights to access, correct, erase, or restrict certain processing of your personal data, withdraw consent where processing is consent-based, and lodge a complaint with a supervisory authority. To exercise these rights, email hello@elitecourtpro.com. We may need to verify your identity before responding.

Delete your account yourself: in the EliteCourt Pro app or on the website, open Settings → Delete account. Steps, including what to do if you can't sign in, are on Delete your account.

We delete: your profile, contact details, photo, date of birth, eligibility results, parent consent contacts, and sign-in links with Google or Apple.
We keep, without your contact details: scores and results of finished matches, a short note that the account was closed, and records we must keep by law, such as invoices. If your account has no tournament history, it is deleted completely.

Withdraw consent: turn off optional notifications in Settings; turn off camera access in your device settings; and stop Sign in with Apple or Google from your Apple ID or Google account settings. A parent can withdraw consent from the consent link at any time. Withdrawing consent does not affect processing that already happened.

15. Grievance / privacy contact

For privacy-related complaints under applicable Indian law, email hello@elitecourtpro.com. We will acknowledge and work to resolve genuine concerns within reasonable timelines required by law.

For postal correspondence, email us at the address above and we will share a correspondence address on request. We do not publish a residential address or personal name on this website.

16. Data breaches

If we become aware of a personal data breach that is likely to affect your rights, we will investigate promptly and notify you and regulators where required by law.

17. Sign-in and maps

If you use Sign in with Apple or Google sign-in, Apple or Google processes that authentication under its own terms. We receive only what you allow — your name and email address (with Apple this may be a private relay address) — and store the identifiers needed to keep your EliteCourt Pro account linked. Venue search may call Google Maps / Places in the browser or app WebView when a maps key is configured; that traffic is subject to Google's maps policies as well as ours.

18. Messages we send

Service email is sent through Google (Gmail / Google Workspace). Optional WhatsApp messages (sign-in codes, parent consent codes and alerts) are sent through Meta's WhatsApp service. In-app inbox notices stay in EliteCourt Pro. You can change notification preferences in Settings where the product exposes them.

19. Tournament photos, reporting, and moderation

Tournament gallery photos are uploaded by event organizers and shown to people who can see that event. Anyone signed in can report a photo from the gallery (Report photo). The photo is hidden from the person who reported it straight away, and our team is notified. We review reports, remove content that breaks our rules, and may remove the uploader's access; we aim to act within 24 hours. To report something else, email hello@elitecourtpro.com.

20. Links to other sites

Public tournament pages or organizer content may link to third-party websites (for example venue sites or payment apps). We are not responsible for their privacy practices. Review their policies before sharing personal information with them.

21. Changes

We may update this policy. The “Last updated” date will change when a revised version is published. Material changes may be highlighted in-product or by email when practical.

22. Law that applies

We design this policy for users in India, including obligations under applicable data protection law (such as the DPDP Act, where it applies). If you access EliteCourt Pro from another country, additional rules may also apply.